Cancellation policy

Cancellation policy

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Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period shall be fourteen days from the date of conclusion of the contract.

To exercise your right of withdrawal, you must contact us ( YOULAVIE GmbH Gräsiger Weg 5 65719 Hofheim, Germany, Tel.: +49 ( 0)61227070350 , Email: kontakt@youlavie.com ) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or email). You may use the attached model withdrawal form for this purpose, but this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your notification of your exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of revocation

If you cancel this contract, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this refund.

Expiry of the right of withdrawal

The right of withdrawal expires prematurely if we have begun to execute the contract after you have expressly agreed that we may begin to execute the contract before the expiry of the withdrawal period and you have confirmed to us that you are aware that by giving your consent you will lose your right of withdrawal once the contract has begun to be executed.

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Cancellation form

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If you wish to cancel the contract, please fill out this form and return it to YOULAVIE GmbH, Gräsiger Weg 5, 65719 Hofheim, Germany. Email: kontakt@youlavie.com I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*) _______________________________________________________ _______________________________________________________

Ordered on (*) ____________ / received on (*) __________________

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Name of the consumer(s)

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Address of the consumer(s) ________________________________________________________

Signature of the consumer(s) (only if notification is made on paper)

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Date (*) Delete as appropriate